The delivery time depends on your location and the shipping method you choose during checkout. Generally, our standard shipping takes 3-7 business days within the US. 

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 30 days for a full refund or exchange. Please see our Returns & Exchanges page for more information.

If you need to change your shipping address, please contact us as soon as possible. We will do our best to update your shipping address before your order is shipped.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your order on our website or on the carrier’s website.

You can reach our customer support team by emailing us at support@backpainsolution.org or by filling out the contact form on our website. We will respond to your inquiry as soon as possible.

If you entered an incorrect shipping address, please contact us as soon as possible. We will do our best to update your shipping address before your order is shipped.

We currently ship to the US, Canada and rest of the world. Please contact us if you have any questions about shipping to your location.

We do our best to ship all items in one package whenever possible. However, if you have ordered multiple items, they may be shipped separately to ensure faster delivery.